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Satisfaction with banks up in December

Satisfaction with banks up in December

1. Based on customer numbers. 2. Includes banks not shown. Source: Roy Morgan Single Source (Australia). 6 months to November 2017, n= 24,915; 6 months to December 2017, n= 24,984 Base: Australians 14+.
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Online sales of life insurance grow to 349,000

Online sales of life insurance grow to 349,000

Source: Roy Morgan Single Source (Australia). 12 months to November 2012, n= 9,562; 12 months to November 2017, n= 7,632 Base: Australians 18+ with Life Insurance.
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Bank customers ‘share of wallet’ remains steady

Bank customers ‘share of wallet’ remains steady

1. Banking wallet includes dollars in deposits and transaction accounts, mortgages, personal lending and major card balances carried forward. 2. Based on Customer numbers Source: Roy Morgan Single Source (Australia). 12 months to November 2013, n= 49,572; 12 months to November 2017, n= 50,214 Base: Australians 14+.
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RAA, RAC and Apia top satisfaction for household insurance

1. Household insurance includes Building, Contents, Valuables 2. Includes brands not shown Source: Roy Morgan Single Source (Australia) 12 months to November 2016, n = 30,631; 12 months to November 2017, n=30,530. Base: Australians 14+ with household insurance
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Satisfaction with big four banks improves in November

Satisfaction with big four banks improves in November

1. Based on customer numbers 2. Includes banks not shown Source: Roy Morgan Single Source (Australia). 6 months to November 2016, n= 24,727; 6 months to November 2017, n= 24,915 Base: Australian 14+
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Top Travel Sites

Australia - September 2017 Website visitors 14+
  • Booking.com

    3,006,000
  • tripadvisor

    2,869,000
  • Qantas

    2,745,000
  • Jetstar

    2,067,000
  • Virgin Australia

    1,549,000

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Quote While we use Roy Morgan to uncover and track travel trends, a key benefit is the ability to match a range of specific behaviours or perceptions across different target audience segments  Quote

— Australian Tourism Authority —

Top sites via Mobile or Tablet

Australia - September 2017 Australians 14+
  • Google Search

    14,221,000
  • Facebook

    13,052,000
  • YouTube

    10,543,000
  • Google Maps

    8,936,000
  • eBay

    5,785,000

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