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Costco & Kmart battle for 2017 customer satisfaction award

Source: Roy Morgan Single Source (Australia). 12 months ended November 2016, n= 14,348; 12 months ended November 2017, n= 15,145. Base: Australians 14+ who purchased from a discount department store in last four weeks. 
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Parliament House Canberra

Reducing taxation and improving health benefits are major issues

An Australia-wide cross-section of 938 electors was asked: “Thinking about yourself. What could the Federal Government do, that would most benefit you and your family?" These are the main findings of a special Roy Morgan SMS survey of 938 electors conducted during this week, February 9-12, 2018 throughout Australia.
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2.5 million car insurance policies at risk of switching

Source: Roy Morgan Single Source (Australia), 12 months to December 2013, n= 30,468; 12 months to December 2017, n= 32,036 Base: Australians 14+ with comprehensive car insurance
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High satisfaction with private health insurance claims

Source: Roy Morgan Single Source (Australia). 12 months to December 2016, n= 23,367, 12 months to December 2017, n=23,153. Base: Australians 14+ with Private Health Insurance. 1. Private Health Insurance claims. Roy Morgan Single Source (Australia). 12 months to December 2017, n=5,604.Base: Australians 14+ who have made a Private Health Insurance claim in the last 12 months.
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Skoda vs Lexus- tight finish for car satisfaction award

Skoda vs Lexus- tight finish for car satisfaction award

1. Based on highest satisfaction rating 12 months ended Nov 2017 Source: Roy Morgan Single Source (Australia). 12 months to November 2016, n= 38, 843; 12 months to November 2017, n= 38,880. Base: Car drivers 14+
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Top Travel Sites

Australia - September 2017 Website visitors 14+
  • Booking.com

    3,006,000
  • tripadvisor

    2,869,000
  • Qantas

    2,745,000
  • Jetstar

    2,067,000
  • Virgin Australia

    1,549,000

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Quote While we use Roy Morgan to uncover and track travel trends, a key benefit is the ability to match a range of specific behaviours or perceptions across different target audience segments  Quote

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Top sites via Mobile or Tablet

Australia - September 2017 Australians 14+
  • Google Search

    14,221,000
  • Facebook

    13,052,000
  • YouTube

    10,543,000
  • Google Maps

    8,936,000
  • eBay

    5,785,000

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