Filter for relevance
  • Country
  • Finding Type



  • Industry
  • Dates
Roy Morgan Net Trust Score

Roy Morgan Net Trust Score (NTS)

“Always look on the bright side of life,” sang Monty Python. But when it comes to national and global brands that may have been bad advice. A new survey on which brands Australians trust and distrust reveals that ‘looking for the silver lining’ or ‘focusing on the positive’ may have taken us down a yellow brick road of delusion.
Read more

Roy Morgan Customer Satisfaction Awards 2017: Australia's most service-oriented retailers announced

Bill Gates once remarked that “Your most unhappy customers are your greatest source of learning ”– a lesson clearly learned by the winners of the 14 retail categories in the Roy Morgan 2017 Customer Satisfaction Awards, who managed the highest levels of customer satisfaction in their categories, announced this week in Melbourne.
Read more
Roy Morgan announces winners of the 2017 Customer Satisfaction Awards

Roy Morgan announces winners of the 2017 Customer Satisfaction Awards

At a ceremony in Melbourne, Roy Morgan’s CEO Michele Levine presented 32 awards to businesses that consistently outperformed their peers throughout 2017 with their unwavering dedication to satisfying their customers – as judged by these very customers.
Read more

Costco & Kmart battle for 2017 customer satisfaction award

Source: Roy Morgan Single Source (Australia). 12 months ended November 2016, n= 14,348; 12 months ended November 2017, n= 15,145. Base: Australians 14+ who purchased from a discount department store in last four weeks. 
Read more
Foodland leads supermarket satisfaction

Foodland leads supermarket satisfaction

Source: Roy Morgan Single Source (Australia). 6 months ended August 2016, n= 6,076; 6 months ended August 2017, n= 6,363. Base: Australians 14+ main grocery buyer.
Read more

Contact Us

Please contact us for your research needs.

Newsletter Updates

From Roy Morgan Research

Discover your competitive edge with the latest from Roy Morgan

Social updates

From Roy Morgan Research

Facebook Google+ LinkedIn Pinterest
Twitter YouTube RSS

Get the latest Market Research and Morgan Poll updates directly to your smartphone.

Roy Morgan Research app

Download via iTunes, Google Play or Scan the code below

Available on the App Store
Android App on Google Play

Top Travel Sites

Australia - December 2017 Website visitors 14+
  • tripadvisor

  • Qantas


  • Jetstar

  • Virgin Australia



About Roy Morgan Research

Quote While we use Roy Morgan to uncover and track travel trends, a key benefit is the ability to match a range of specific behaviours or perceptions across different target audience segments  Quote

— Australian Tourism Authority —

Top sites via Mobile or Tablet

Australia - December 2017 Australians 14+
  • Google Search

  • Facebook

  • YouTube

  • Google Maps

  • Hotmail/Live/Outlook



At Roy Morgan Research

Our business is built on the best people.  If you’re innovative, dynamic and would enjoy working with the world’s best data we’d love to hear from you.