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Volkswagen reclaims top spot in brand-loyalty stakes

Volkswagen reclaims top spot in brand-loyalty stakes

Three years after the emissions reporting scandal broke worldwide, Volkswagen has regained the top spot in the non-luxury-vehicle brand-loyalty stakes in Australia, according to the latest survey data from Roy Morgan Research.
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Costco tops for discount department store satisfaction

Source: Roy Morgan Single Source (Australia), 12 months ended July 2017, n = 9,226; 12 months ended July 2018, n=9,847. Base: Australians 14+ who purchased from a discount department store in the last four weeks.
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Bunnings satisfied most customers

Bunnings satisfies most customers

New research from Roy Morgan shows that in the 12 months to May 2018, 89.5% of hardware store customers were satisfied, an increase of 2.2% year on year. All four of the major players showed improvement, including the market leader Bunnings, which was up 1.3% points to 89.8%.
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Top Travel Sites

Australia - June 2018 Website visitors 14+
  • tripadvisor.com.au

    3,106,000
  • qantas.com.au

    3,000,000
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    2,845,000
  • jetstar.com.au

    1,813,000
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    1,615,000

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Australia - June 2018 Australians 14+
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